Παρά τα οφέλη που μπορούν να επιτευχθούν από μια επιτυχή εφαρμογή συστημάτων ERP, υπάρχουν ήδη στοιχεία των υψηλών κινδύνων αποτυχίας στα προγράμματα εφαρμογής ERP. Πάρα πολύ συχνά, οι διευθυντές προγράμματος εστιάζουν κυρίως στις τεχνικές και χρηματοοικονομικές πλευρές της εφαρμογής, παραμελώντας ή βάζοντας τη λιγότερη προσπάθεια στα μη τεχνικά ζητήματα. Μια χαρακτηριστική προσέγγιση που χρησιμοποιείται για να καθοριστεί η επιτυχία της εφαρμογής ERP συστημάτων, είναι ο προσδιορισμός των κρίσιμών παραγόντων επιτυχίας (CSF).

Your website is only as good as your last customer’s experience. According to a recent article from Creative Good president Mark Hurst (www.creativegood.com), “the customer experience is the key driver of success online”.

The goal of this thesis is to determine the factors that affect participation in business-to-business electronic marketplaces. A large amount of research has been publicized in the last decade about electronic marketplaces. There is however little research with a primary focus on participation.

...we explore issues related to small business participation in government on-line procurement programs and electronic commerce education activities covered by selected federal programs for businesses in general.

Having in mind today's growth of information sources, both in terms of their number and of their size, whether we are referring to the Internet, a corporate intranet, or a library information retrieval system, we can say that manipulating information is not a trivial task.

Predictive Web usage visualizations can help analysts uncover traffic patterns and usability problems.

This paper discusses how information representation affects the degree and character of awareness afforded by computer systems: awareness of people and of information artifacts.

This chapter describes a knowledge-based technology and related applications for developing intelligent virtual sales agents.